Unit 3, 9c Thorpe Close, Banbury, Oxfordshire, OX16 4SW
Tel: 01295 250 103 Email: info@freechoicegroup.com

The Freechoice Feed


14 Steps to your new Stairlift

 

  • Pick up the phone, email or Facebook us!
  • Our friendly office staff will take your details.
  • We will arrange a convenient time for a surveyor to visit you.
  • The surveyor will visit you and take measurements – We DO NOT hard sell.
  • We will then produce a free quotation for you.
  • If you would like to go ahead, you just have to tell us in writing.
  • (In some cases we will need to do a second visit – this is mainly for curved stairs or Through Floor Lifts).
  • We place the order with the manufacturer and inform you of time scales.
  • If you need other works completing for the stairlift to be installed (radiator move etc) we will arrange this prior to the lift installation.
  • Once the lift arrives, we will contact you to arrange a convenient time to install it for you.
  • On Installation one of our friendly engineers will talk you through the stairlift and how to work it.
  • The engineer will complete all paperwork with you and will make sure you are happy with the lift.
  • You will be give our 24/7 call out number which you can call day or night if you have any problems once we have left.
  • We can offer a Service and Maintenance contract once you initial warranty expires.